Our return policy accepts you to return defective products only within 14 days of having received it for an exchange or a refund.
Return-eligible items will be accepted within 14 days of delivery date.
Return shipping fees are the responsibility of the customer.
We cannot refund duties and taxes paid to clear custom.
- If the parcel arrived as damaged, items missing, incorrect items sent, or cases related as such, customers are expected to notify us within 48 hours of receiving our goods and we will take care of it.
- Any returned product must remain in unworn, original condition, and in its original packaging.
- If we receive a damaged or worn product, we will be unable to process your return.
- If you wish to return or exchange a product, please contact us at firstname.lastname@example.org as soon as possible to notify us, and we will make all necessary arrangements.
- If an exchange/replacement is not possible, a refund will be issued.
- If confirmed lost, a refund/replacement will be issued.